Shipping & Delivery
Made fresh.
Sent tracked.
Every Grid is made to order. We don't hold pre-built stock — your Grid is pressed, packed, and sent directly to you. That means a short production window before it ships, and a tracked delivery so you always know where it is.
How It Works
01
You place your order
Build your Grid in the builder or choose a pre-built Grid from the shop. Check out as normal — your order is confirmed immediately.
Day 0
02
We make your Grid
Your Grid is pressed fresh — each Block made to your specification. Once it's ready and packed, you'll receive an email to let you know it's on its way.
2–3 working days
03
Evri delivers it
Your order ships via Evri tracked economy delivery. You'll receive a tracking link so you can follow it all the way to your door.
2–3 working days
Delivery Details
Tracked.
Economy.
Reliable.
We ship via Evri — a tracked economy service that delivers across mainland UK within 2–3 working days of dispatch.
Delivery cost is calculated at checkout based on your order. You'll see the exact cost before you confirm.
Once your Grid ships, you'll get a tracking link so you can follow it from us to you.
Carrier
Evri
Service
Tracked Economy
Production time
2–3 working days
Delivery time
2–3 working days
Total lead time
Approx. 4–6 working days
Tracking
Yes — via Evri
Delivery cost
Calculated at checkout
UK shipping
Available now
International
Coming 2027
Returns
Something
not right?
If your order arrives damaged, send it back to us and we'll arrange a replacement. Email us first at info@byslate.co.uk so we can expect it and process your replacement quickly.
Please include your order number and a note of the issue inside the parcel.
Return Address
SLATENo.35, 140 High Street
Colchester
CO1 1QW
United Kingdom
Questions about your order? We reply within 1–2 working days.
Contact Us